Effective Date: [7/7/2023]
1. Introduction
Welcome to NeatPark, the online pharmacy website located in Ongata Rongai, Kajiado, with headquarters in Nairobi, Kenya. At NeatPark, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with NeatPark.com. By accessing or using our website, you consent to the practices described in this policy.
2. Information We Collect
a. Personal Information: When you place an order or interact with our website, we may collect personal information such as your name, address, email address, and phone number.
b. Payment Information: When you make a purchase, we collect payment details, including credit card information and billing address, to process your order securely.
c. Health Information: If you provide information related to your health, such as medication requirements or allergies, it will be treated with the utmost confidentiality and used solely to facilitate your healthcare needs.
d. Device and Usage Information: We may collect information about your device, browser, and how you use our website, including IP addresses, cookies, and analytics data.
3. How We Use Your Information
We use your information for the following purposes:
a. Order Processing: To fulfill your orders, including processing payments, delivering products, and providing customer support.
b. Communications: To communicate with you about your orders, updates, promotions, and other relevant information.
c. Healthcare Assistance: To offer personalized healthcare recommendations, information, and assistance based on your preferences and needs.
d. Improving Our Services: To analyze and enhance our website's functionality, content, and user experience.
4. Data Security
We take the security of your data seriously and employ industry-standard measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data but will make every reasonable effort to safeguard it.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, shipping partners, and customer support providers. These third parties are contractually bound to protect your information.
6. Cookies and Analytics
We use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us analyze website traffic, improve our services, and provide a personalized experience. You can control or delete cookies through your browser settings.
7. Your Choices
You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us at info@neatpark.com.
8. Children's Privacy
NeatPark does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us so we can take appropriate action.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at info@neatpark.com.
Thank you for trusting NeatPark with your healthcare needs. Your privacy and security are of utmost importance to us.
NeatPark Ongata Rongai, Kajiado, Kenya Headquarters: Nairobi, Kenya